Testimonials are always an excellent means for measuring the level of customer satisfaction. Here are a few examples of comments received from our clients:

LIST MANAGEMENT

"Millard has served as a great partner in helping us grow and manage our list business. They bring a wealth of industry knowledge and expertise to the table. We value their contributions and responsiveness."

Debbie Scotti
Director Year Round Program
Arthritis Foundation 
 

"In these challenging times, we look to the Millard Group more than ever to act as our marketing partner, not just our list manager. Whether it's opening up a new revenue stream for our list rental program, bringing in 'out of category' mailers to generate tests on our files or facilitating new partnership opportunities with other Direct Marketers, Millard Group delivers results. They always act with our best interests in mind and in a very professional, ethical manner. Simply put, it's been ten years since we made the decision to work with Millard Group and I've never looked back."

Sharron Mahoney
Consumer Marketing Director, List Management
Condé Nast Publications

"Brookstone has been working with Millard for over 20 years and during that time we have been approached by many people to manage our list. Over the course of time we have turned down all the propositions we received because Millard has consistently delivered for us over the years and provided us with a premium level of customer service that cannot be replicated elsewhere. We at Brookstone consider the people at Millard part of our extended family not only because of our long term relationship but because of the continued partnership that we have in driving both our businesses forward."

Steve August
Vice President
Brookstone

From a letter to Millard Group President, Ben Perez:
 
"As you know, Garnet Hill has long considered the Millard Group as more than a vendor.  You and your team’s contributions to our business have elevated Millard to an informal status of partner. Well beyond the outstanding job that you do with both list management and brokerage, your insights have proven valuable in numerous other applications – from launching our new title to introducing new contact strategies, refining our merge or updating our list hygiene practices, you bring fresh, well-informed and carefully considered insights to our marketing team and our business.  I look forward to our continued business relationship, and the new challenges that you and your team will help us to meet in the future."